The Gartner report recently released a ten point list of the changes that the technological world of work will will witness during the next ten years. Picking up on this, Phil Waineright, blogger from ‘The Connected Web’, highlighted three in particular which stood out for him: Hyperconnectedness, Swarming and Spontaneity.
Hyperconnectedness pertains to the global connectivity via the internet, smart phones and technologies for sharing. Swarming is the rapid coming together of a group of aquainted people who have a desire to work with each other on a project before dispersing. Spontaneity is the observation that the workplace is becoming available at anytime and place.
The modern world of work is heavily conducted via technological devices the internet. Technology and the internet lies at the heart of the future as they enhance innovation, speed, development as well as all of Waineright’s chosen points. I have seen each of these three points take place already and frequently so.
After reading a report entitled “Millennials break IT rules” I felt even more of a juxtaposition to these trends. In the article, an Accenture research survey revealed that more than 66% of ‘millennials’ ( ages 18 – 27) in the world of work do not abide by their organizations IT policies – and a further 29% didn’t even realise they had a company policy on IT.
Do corporate IT departments realise that they are using an Industrial Age mindset ( rigid policies and procedures ) to impose what they boldly think is an Information Age solution, when in reality their young talent is already living in a Connection Age?
The computer generation is starting to filter into middle management and with that the desire to refine processes, efficiency of systems and keep with the times to allow them the flexibility of the new world of work. This generation is also “breaking every rule of corporate IT in order to get the job done.”
IT departments have long been linchpins in organisations because they were able to offer solutions and advice to problems which befuddled most employees. That period is over. As DeWet Bisschoff, senior executive: technology at Accenture South Africa says, “ignoring technology innovation can only be to the detriment of the company.”
With the internet as an information resource and a generation brought up with technology, these statistics above are hardly surprising. IT is not something to be nervous of for the younger generations, it is what they have always known. And, if they don’t know, then they use their connectivity, spontaneity and swarming to find the answers and solutions they are looking for.
Corporate IT departments need to realise what technology is available, how easy it is to use and the myriad different applications that are tailormade specifically to enhance how we operate.